We Are Here to Help — Get in Touch Today
Whether you are exploring care options for the first time, need to arrange support urgently, or simply have a question — our friendly care team is ready to listen. There is no pressure and no obligation.
Prefer to Speak With Us?
Call Now →Send Us a Message
enquiries@premier23careservices.com
We respond within one business day
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Send an Enquiry
Request a Free Care Assessment
Complete the form below and one of our care advisors will be in touch within one business day. All enquiries are handled with complete care and confidentiality.
Our Offices
Office Hours
| Monday – Friday | 9:00am – 5:00pm |
| Saturday | 9:00am – 3:00pm |
| Sunday | 9:00am – 12:00pm |
For urgent care needs outside office hours, please leave a voicemail or send an email and we will respond as a priority.
Find Us
Visit Our Basingstoke Office
Our primary office is located at Grove House Business Centre in Basingstoke. We welcome visits by appointment — please call or email ahead to arrange a convenient time.
Get in Touch
However You Prefer to Reach Us
We understand that every family is different. Some prefer to pick up the phone, others find it easier to send a message. However you choose to contact us — we are ready.
Call Our Team
Speak directly with a member of our care advisory team — no scripts, no call centres.
- 01256 338456 — Basingstoke
- 020 3828 9290 — Essex
Send Us an Email
Prefer to write? Email us and we will respond within one working day.
- enquiries@premier23careservices.com
Complete Our Enquiry Form
Fill in your details above and let us come to you — at a time that suits you best.
Use the Form Above →Visit Our Office
We welcome visits by appointment at our Basingstoke office. Call ahead and we will arrange a time that works for you.
- Grove House Business Centre, Basingstoke, RG24 8AG
Our Process
What Happens After You Contact Us?
We know that reaching out about care can feel like a big step. We have made the process as straightforward and pressure-free as possible. Here is exactly what to expect.
We Get in Touch
Within one business day of your enquiry, a member of our care team will call or email you — whichever you prefer.
A Friendly Conversation
We will ask a few gentle questions to understand your situation, your needs, and what matters most to you or your loved one.
Free Care Assessment
We arrange a free, no-obligation care assessment — either at home or by telephone — to assess needs and discuss the most appropriate care options.
Your Personalised Care Plan
We create a bespoke care plan designed around the individual — and introduce the right carer at the right time.
CQC Registered
Founded by Social Workers
Hampshire & Essex
Free Consultation
Response Within 1 Business Day
Common Questions
Frequently Asked Questions
Here are answers to some of the questions we hear most often. If you cannot find what you are looking for, please do not hesitate to get in touch.
Ready to Take the Next Step?
You do not need to have everything figured out before you contact us. Our team is used to speaking with families at every stage — from early exploration through to urgent care needs. We are here to help.
enquiries@premier23careservices.com · Grove House Business Centre, Basingstoke, RG24 8AG
