✦ Night-Time Home Support · CQC Registered · Hampshire & Essex

Safe, Reassuring Care Through the Night

Night-time can be the most vulnerable time for individuals living at home with care needs — and the most anxious for their families. Our CQC-registered overnight care service provides a skilled, calm presence through the night, so that everyone rests with genuine peace of mind.

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Overnight Care — Premier23 Care Services

About This Service

What Is Overnight Home Care?

Overnight home care is a service in which a trained carer stays in the home from the evening through to the morning — providing either a sleeping presence that can be called upon if needed, or a fully awake and active night-time support role. It is designed for individuals whose needs, risks, or circumstances mean that being alone at night is not safe, appropriate, or comfortable.

For many families, overnight care is the critical missing piece. Daytime support is manageable — but the nights bring falls, confusion, incontinence, medication needs, and anxiety that family members cannot always be present to manage. An overnight carer removes that risk and replaces it with skilled, reliable presence.

At Premier23 Care Services, we offer two distinct overnight care options — sleeping nights and waking nights — and we work with each individual and their family to determine which is most appropriate. Both are delivered by trained, vetted professionals who understand that night-time care requires a particular kind of patience, attentiveness, and calm.

Night-time should be restful — for the person receiving care and for their family. That is exactly what we are here to provide.

— Premier23 Care Services
What Is Overnight Home Care? — Premier23 Care Services

Our Night-Time Options

Sleeping Nights or Waking Nights — Which Is Right?

The right type of overnight care depends on the individual’s specific needs, the nature of any night-time risks, and how frequently assistance is required through the night. We assess this carefully with every client.

Sleeping Night

Sleeping Night Care

A sleeping night carer stays in the home overnight in a designated room and is available to assist if needed — but is not expected to be awake throughout the night unless called upon. This is the most appropriate option for individuals who are generally settled at night but benefit from having skilled help close at hand.

Ideal For

  • Individuals who sleep through the night but may occasionally need assistance
  • Those at risk of falls or disorientation if they wake
  • People with incontinence needs that arise infrequently overnight
  • Family carers who need to sleep knowing help is present
  • Those post-surgery or post-discharge who need reassurance nearby

Sleeping night rates are typically lower than waking night rates, reflecting the different level of active engagement required.

Waking Night

Waking Night Care

A waking night carer remains fully awake and active throughout the night — providing continuous monitoring, regular checks, and hands-on assistance as required. This is appropriate for individuals whose condition means they need frequent or unpredictable night-time support.

Ideal For

  • People with dementia who experience night-time confusion or wandering
  • Individuals with complex medical or nursing needs overnight
  • Those requiring repositioning to prevent pressure sores
  • People with high-frequency incontinence needs
  • Individuals recovering from surgery who require clinical monitoring
  • Those approaching end of life who need continuous overnight presence

Waking night rates reflect the fully active nature of this role. A full assessment will help determine which type is most appropriate and most cost-effective for your situation.

What’s Included

What Your Overnight Carer Will Provide

Whether you choose a sleeping night or waking night arrangement, your overnight carer is fully briefed on your loved one’s needs and ready to provide appropriate, skilled support throughout the night.

🌙

Night-Time Presence

A trained carer in the home from agreed evening time to morning

🚨

Emergency Response

Immediate assistance for falls, disorientation, or unexpected health concerns

🚽

Continence Support

Discreet, dignified assistance with toilet or continence needs overnight

💊

Night Medication

Administering or prompting any prescribed overnight medications

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Repositioning

Preventing pressure sores through regular repositioning for immobile clients

🛡️

Dementia Safety

Calm reassurance and safe redirection for those with night-time dementia behaviours

🍵

Comfort & Settling

Warm drinks, resettling, and comfort support for those who wake distressed

🌅

Morning Handover

Full briefing to family or morning carer on how the night has been

Who We Support

Who Benefits Most From Overnight Home Care?

Overnight care is suitable for a wide range of individuals — and for the family members who care for them. If any of the following situations describes your loved one or your family, we can help.

Older Adults at Risk of Night Falls

Falls at night are one of the leading causes of serious injury in older adults. An overnight carer provides immediate assistance and helps prevent falls from becoming emergencies.

People With Dementia or Sundowning

Night-time confusion, wandering, and sundowning behaviour are distressing and potentially dangerous. A waking night carer provides calm, consistent, safe redirection throughout the night.

Post-Surgery or Post-Hospital Recovery

The nights following hospital discharge or surgery can be the most uncertain. An overnight carer monitors for complications, manages medications, and provides reassurance during recovery.

Those With Complex Medical Needs

Individuals with conditions requiring overnight monitoring, repositioning, or clinical intervention benefit from a waking night carer with the appropriate training and competence.

People Approaching End of Life

For individuals in the final stages of life, overnight presence provides comfort, dignity, and the reassurance that they are never alone — and that their family can rest knowing they are cared for.

Family Carers Who Need to Sleep

Many family carers manage all night-time needs themselves — at the cost of their own health and wellbeing. Overnight care provides the rest that family carers need and deserve.

How It Works

Four Simple Steps

01

Contact Us

Call 01256 338456 or complete our online form. We respond same day or within one business day to discuss your situation and the right type of overnight support.

02

Free Overnight Care Assessment

We conduct a detailed assessment — at home or by telephone — covering night-time risks, medical needs, the individual's routine, and which type of overnight care is most appropriate.

03

Carer Matched and Briefed

We match an overnight carer with the right training, experience, and personal compatibility. They are fully briefed on the individual's night-time needs and emergency protocols before their first night.

04

Overnight Care Begins

Your overnight carer arrives at the agreed time. Following each night, a morning handover brief is provided. We review the arrangement regularly and adjust as needs change.

Why Choose Us

Why Choose Premier23 Care Services

CQC Registered & Independently Monitored

Our standards are set and verified by the Care Quality Commission — giving you independent assurance of quality.

Founded by Social Workers

Our leadership team brings decades of frontline Adult Social Care experience — shaping care that is genuinely person-centred.

Available Daily

Our management team is accessible every day — to clients, families, and care workers alike.

Our Carers

Carers Who Are Chosen for Their Character

Every carer at Premier23 Care Services is carefully selected not only for their skills, but for their empathy, patience, and genuine commitment to making a difference. We carefully match each client with the right person.

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Premier23 carer ready for a home visit

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Premier23 carer listening attentively to a client

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Premier23 carer supporting a client outdoors

Sleep Better Knowing Someone You Trust Is There

One of the most common things families tell us after arranging overnight care is simply this: “I finally slept.” The relief of knowing that a trained, vetted professional is with your loved one through the night — ready to respond to anything — is profound. This is what overnight care is truly about.

0%Of night-time falls go undetected for over an hour without overnight care
1 in 3Family carers report chronic sleep deprivation
Same NightUrgent overnight care can often be arranged

Client Stories

What Our Clients Say

My father has dementia and was waking up multiple times a night, confused and distressed. I was exhausted and frightened every evening. Premier23 arranged a waking night carer within days — someone calm, experienced, and completely dependable. Within a week, Dad was more settled and I was sleeping for the first time in months. I genuinely do not know how I managed without it.

Susan K.

Basingstoke, Hampshire

Overnight Care

FAQ

Frequently Asked Questions

Still have questions? Call us on 01256 338456 — we are happy to talk through which overnight option is right for your loved one.

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Respite Care

Short-term care cover giving family carers a well-deserved break.

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Get in Touch

Start Your Care Journey Today

Complete the form and a member of our care team will be in touch within one business day. All enquiries are handled with complete care and confidentiality.

  • We respond within one business day
  • Free, no-obligation care assessment
  • CQC-registered — independently assured quality
  • Management team available every day

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