Support That Sees Potential, Not Just Need
Every adult with a learning disability has the right to a full life — a home, a community, relationships, work, and choices that are genuinely their own. Our CQC-registered learning disability support service is built on that belief, providing skilled, person-centred support across Hampshire and Essex that enables independence, growth, and genuine participation in life.
From life skills and community access, to communication support and person-centred planning — our specialist support workers enable adults with learning disabilities to live the life they choose.
.png)
About This Service
What Is Learning Disability Support?
Learning disability support is professional, person-centred assistance for adults whose learning disability affects how they process information, learn new skills, and live independently. It ranges from light-touch practical support for those with mild learning disabilities, to more intensive and complex support for those with profound or multiple learning disabilities — and everything in between.
At Premier23 Care Services, we do not define people by their diagnosis. We start with the individual — their personality, their ambitions, their communication style, their interests, and what they want their life to look like. Every support plan we develop is built from that foundation, not from a deficit list. We ask what matters to you? before we ask what do you need?
Our support workers are selected for their character as much as their competence. Supporting an adult with a learning disability well requires patience, creativity, genuine enthusiasm, and the ability to build trust over time. We take matching as seriously as any other aspect of the service — because the right support worker can genuinely change what is possible for an individual.
“Every adult with a learning disability is an expert in their own life. Our job is to listen, to learn, and to make what they want possible.”
Who We Support
Adults With a Range of Learning Disabilities and Complex Needs
Our learning disability support service is designed for adults across a broad range of needs — from mild learning disabilities to profound and multiple learning disabilities (PMLD), including those with associated complex conditions.
Mild Learning Disabilities
Light-touch support enabling adults with mild learning disabilities to live independently — developing life skills, managing daily tasks, and accessing their community with growing confidence.
Moderate to Severe Learning Disabilities
More intensive, skilled support for those with moderate to severe learning disabilities — including personal care, communication support, and structured daily routines.
Profound and Multiple Learning Disabilities (PMLD)
Complex, holistic support for those with profound learning disabilities and associated physical or sensory needs — delivered in close coordination with clinical and specialist teams.
Learning Disabilities and Autism
Consistent, structured support for those with a dual diagnosis of learning disability and autism — respecting communication preferences, sensory needs, and established routines.
Down Syndrome
Warm, skilled support that builds on individual strengths — supporting adults with Down syndrome in daily living, community participation, employment, and social life.
Young Adults in Transition to Adult Services
Experienced transition support for young adults moving from children's to adult services — enabling a confident, well-planned move into independent adult life with the right level of ongoing support.
What's Included
What Our Learning Disability Support Covers
Support for adults with learning disabilities spans practical daily living, community participation, skill development, and clinical coordination. Every element is shaped by what the individual wants to achieve — not by a standard care package.
Daily Living Skills
Cooking, cleaning, shopping, managing money, and household routines
Community Access
Outings, social activities, volunteering, employment, and education
Communication Support
Using AAC devices, Makaton, easy-read materials, and adapted communication
Medication Support
Prompting or administering medications — consistent and documented
Personal Care
Adapted personal care delivered with dignity, patience, and skill
Person-Centred Planning
Goal setting, life planning, and review meetings with the individual at the centre
Skill Development
Building independence in targeted areas — cooking, budgeting, travel, social skills
Family & Carer Support
Supporting families and involving them appropriately in the care plan
We Start With the Person, Not the Diagnosis
Our approach to learning disability support is shaped by over two decades of combined social work experience and a genuine belief in the potential of every person we support. We use person-centred planning tools, total communication approaches, and positive behaviour support frameworks — and we design everything around what the individual tells us matters to them.
Strengths-Based
We start with what people can do and build from there — not from what they cannot.
Total Communication
We adapt to how each person communicates — words, symbols, Makaton, gesture, or AAC.
Always Growing
Support is designed to develop skills and increase independence over time — not maintain the status quo.
Co-Production
We plan, review, and adjust support with the individual — not for them.
How It Works
Four Simple Steps
Getting to Know You
Call 01256 338456 or complete our form. Our first conversation is about listening — to you and, wherever possible, to the person themselves. We take time to understand who they are before we discuss what support they need.
Person-Centred Assessment
We conduct an accessible, person-centred assessment involving the individual, their family or advocate, and any professionals involved. This goes beyond needs — it explores goals, preferences, communication, and what a good life looks like.
Matching the Right Support Worker
We identify a support worker who is not only skilled for the role, but whose personality, interests, and communication style are a strong match for the individual. An introduction meeting is always arranged before support begins.
Support Begins — With Goals at the Centre
Support starts and is reviewed with the individual regularly. We celebrate progress, adjust goals, and ensure the support plan continues to reflect what the person wants — not just what they need.
Why Choose Us
Why Choose Premier23 Care Services
CQC Registered & Independently Monitored
Our standards are set and verified by the Care Quality Commission — giving you independent assurance of quality.
Founded by Social Workers
Our leadership team brings decades of frontline Adult Social Care experience — shaping care that is genuinely person-centred.
Available Daily
Our management team is accessible every day — to clients, families, and care workers alike.
Our Carers
Carers Who Are Chosen for Their Character
Every carer at Premier23 Care Services is carefully selected not only for their skills, but for their empathy, patience, and genuine commitment to making a difference. We carefully match each client with the right person.
Add your image to /public/images/carer-portrait-1.jpg
Add your image to /public/images/carer-client-1.jpg
Add your image to /public/images/carer-outdoor-1.jpg
Transition to Adult Services
Supporting Young Adults Through Transition
The transition from children's to adult services is one of the most significant — and often most poorly managed — periods in the life of a young adult with a learning disability. Research consistently shows that poor transition planning leads to unnecessary regression, loss of skills, and family crisis. We take transition seriously.
Premier23 Care Services works with young people, families, schools, colleges, and transition teams to ensure that the move into adult services is planned early, personalised, and genuinely positive. We introduce support workers well before the formal transition date, build familiarity, and create a plan that reflects the young person's own aspirations for adult life.
Early involvement — we begin transition planning before the formal transition date
Collaboration — we work with schools, colleges, health teams, and local authority transition coordinators
Aspiration-led — the young person's own vision for their adult life drives everything we plan
Client Stories
What Our Clients Say
“Our son has a moderate learning disability and we spent years fighting to find support that actually saw him — not just his diagnosis. Premier23 were different from the first conversation. His support worker is someone he genuinely looks forward to seeing. In the past year he has learned to use public transport independently, started a volunteering role, and is saving money for something he wants. For the first time, we feel like his life is really opening up.”
Joanna & Michael P.
Basingstoke, Hampshire
FAQ
Frequently Asked Questions
Have a question not covered here? Call us on 01256 338456 — we welcome enquiries from individuals, families, and professionals.
You May Also Be Interested In
Physical Disability Support
Rights-based, skilled care enabling independence for adults with physical disabilities.
Learn More →Get in Touch
Start Your Care Journey Today
Complete the form and a member of our care team will be in touch within one business day. All enquiries are handled with complete care and confidentiality.
- We respond within one business day
- Free, no-obligation care assessment
- CQC-registered — independently assured quality
- Management team available every day