Familiar Surroundings, Specialist Dementia Support
Remaining at home in familiar surroundings can significantly support the quality of life of someone living with dementia. Our CQC-registered specialist dementia carers are trained in approaches that promote calm, consistency, and genuine connection — every day.
We know this is one of the most challenging journeys a family can face. Our role is to walk alongside you — with skill, compassion, and real experience.
Why Home Matters
Why Staying at Home Makes Such a Difference for People Living With Dementia
Home is not simply a physical space for someone living with dementia — it is a source of identity, security, and memory. Familiar objects, established routines, and recognisable surroundings all contribute to a sense of safety and self that can be profoundly disrupted by a move to unfamiliar environments.
Research in dementia care consistently shows that people supported in their own homes — with consistent, specialist carers who understand their individual history and preferences — experience lower levels of anxiety, better quality sleep, and more positive engagement with daily life than those placed in residential settings prematurely.
At Premier23 Care Services, our dementia care approach is built on this evidence. We do not impose a care model — we enter each person's world carefully, learning what matters to them, what helps them feel calm and engaged, and what triggers distress. Everything we do is shaped by that individual understanding.
For someone living with dementia, familiarity is not a comfort — it is a form of care. Staying at home, with the right support, can make a profound difference to how someone experiences each day.
Our Approach
How We Support People Living With Dementia
Dementia affects every person differently. That is why our approach is built on deep individual understanding — not a standardised programme.
Maintaining Routine and Familiarity
We learn the individual's established routine and maintain it consistently. Predictability is deeply calming for people living with dementia — and disruption to routine is one of the most common sources of distress.
Safety and Wandering Prevention
Trained in safe home environments for dementia — including risk assessment, night monitoring, and evidence-based wandering prevention strategies that respect the individual's dignity.
Medication Management
Consistent, accurate medication support — including prompting, administering, and liaising with GPs and prescribers to ensure the individual's medication is always managed correctly.
Meaningful Activities and Stimulation
Music from a favourite era, familiar hobbies, reminiscence using photographs — promoting positive engagement, reducing anxiety, and helping individuals feel genuinely present and valued.
Family Liaison and Regular Updates
Open, honest communication with families — regular wellbeing updates, flagging changes early, and keeping families fully informed so they can be present in the role that matters most.
Personal Care With Dignity
Personal care for people with dementia requires patience and a calm, reassuring manner. We approach every aspect of physical care with sensitivity — minimising distress and maintaining dignity at all times.
What’s Included
Comprehensive Dementia Support, Every Visit
Personal Care
Morning and evening routines delivered with patience and dignity
Meal Preparation
Nutritious meals aligned with familiar preferences and eating routines
Medication Management
Accurate, consistent medication support with clinical liaison
Meaningful Activities
Music, reminiscence, sensory activities, and personal interests
Safety Monitoring
Home safety, wandering awareness, and risk reduction
Companionship
Calm, consistent, trusted presence and communication
Family Liaison
Regular updates, honest communication, and family carer support
Overnight Support
Overnight or live-in options for nighttime distress or wandering
All Stages of Dementia
Support That Adapts as Dementia Progresses
Dementia is a progressive condition — and the right care at each stage looks different. At Premier23, our dementia care service adapts to the individual’s changing needs.
Early-Stage Dementia
In the early stages, a person may still be largely independent but benefit from companionship, routine support, and prompting. Our carers provide gentle, unobtrusive assistance that preserves independence and confidence for as long as possible.
Mid-Stage Dementia
As dementia progresses, more structured and hands-on support becomes necessary. Personal care, meal preparation, medication management, and reassurance become central — along with careful management of behavioural changes.
Later-Stage Dementia
In the later stages, continuous or live-in care is often most appropriate. We provide skilled support for individuals with high physical and cognitive support needs — working alongside NHS and palliative teams where relevant.
For Families
Supporting the Family Behind the Person
Giving Family Carers Time Back
With a skilled, trusted carer providing consistent support, family members can rest, attend to their own needs, or simply be with their loved one without the full weight of caring responsibility.
Honest, Regular Communication
We maintain open lines with families — sharing observations, flagging concerns early, and ensuring families always know how their loved one is doing between visits.
Guidance From Social Work Professionals
Our leadership team are registered Social Workers who understand the full landscape of dementia support — including funding options, NHS continuing healthcare, and wider community resources.
Planned Respite Care Available
When family carers need an extended break, we can arrange dementia-specialist respite care — maintaining the individual's routine while giving families the rest they need.
Learn About Respite Care →How It Works
Four Simple Steps
Initial Enquiry
Call 01256 338456 or complete our form. We respond within one business day and will listen carefully to your situation — taking as much time as you need.
Free Specialist Assessment
A senior care advisor with dementia-specific knowledge visits or speaks with you to understand the individual's needs, routines, and current stage of dementia.
Dementia Specialist Carer Matched
We identify a carer with specific dementia training and experience — matched on personality, communication style, and care approach as well as qualifications.
Care Begins With Ongoing Review
Care starts and is reviewed regularly. As the condition progresses, we adapt the care plan — always maintaining routine, dignity, and carer continuity wherever possible.
Why Choose Us
Why Choose Premier23 Care Services
CQC Registered & Independently Monitored
Our standards are set and verified by the Care Quality Commission — giving you independent assurance of quality.
Founded by Social Workers
Our leadership team brings decades of frontline Adult Social Care experience — shaping care that is genuinely person-centred.
Available Daily
Our management team is accessible every day — to clients, families, and care workers alike.
Our Carers
Carers Who Are Chosen for Their Character
Every carer at Premier23 Care Services is carefully selected not only for their skills, but for their empathy, patience, and genuine commitment to making a difference. We carefully match each client with the right person.
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Client Stories
What Our Clients Say
“My father has Alzheimer's and keeping him at home has always been what our family wanted. What made Premier23 different was how thoroughly they took the time to understand him — not just his condition, but who he is. His carer knows his favourite music, the stories he tells, the things that calm him when he becomes anxious. Watching them together, you would think they had known each other for years. That is the kind of care we always hoped for.”
Joanna K.
Basingstoke, Hampshire
FAQ
Frequently Asked Questions
Have a question not answered here? Call 01256 338456 — we are always happy to talk and to listen.
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Get in Touch
Start Your Care Journey Today
Complete the form and a member of our care team will be in touch within one business day. All enquiries are handled with complete care and confidentiality.
- We respond within one business day
- Free, no-obligation care assessment
- CQC-registered — independently assured quality
- Management team available every day